Last Updated: 31 October 2025

 

Welcome to Cucumberlane (“we”, “our”, “us”). These Terms & Conditions govern your use of our website www.cucumberlane.co.uk and any purchases made from it. By accessing or using our website, you agree to be bound by these Terms.

 

 

1. Company Information

 

 

Cucumberlane

United Kingdom

Email: info@cucumberlane.co.uk

Website: www.cucumberlane.co.uk

 

 

2. Products

 

 

We sell clothing items. Product descriptions and images are for guidance only; colours may vary slightly depending on device screens.

 

 

3. Pricing

 

 

All prices are listed in GBP (£). We reserve the right to update pricing at any time.

 

 

4. Payments

 

 

We use Stripe to securely process payments. By making a purchase, you confirm that you are authorised to use the payment method provided.

 

 

5. Shipping

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We currently ship within the United Kingdom only. Shipping costs and estimated delivery times are shown at checkout.

 

 

6. Returns & Refunds

 

 

We do not accept returns for change of mind, fit, or size issues.

 

If your item arrives faulty or damaged, please email info@cucumberlane.co.uk within 14 days of receiving your order.

If confirmed faulty, we will provide either a replacement (if available) or a refund.

 

 

7. Intellectual Property

 

 

All content on this website (text, logos, images, etc.) is owned by Cucumberlane and may not be reproduced without permission.

 

 

8. Limitation of Liability

 

 

We are not liable for any indirect or consequential loss arising from use of our website or products.

 

 

9. Governing Law

 

 

These Terms are governed by the laws of England and Wales.

 

 

 

PRIVACY POLICY

 

 

Last Updated: 31 October 2025

 

This Privacy Policy explains how Cucumberlane collects, uses, and protects your information when you use our website www.cucumberlane.co.uk.

 

 

1. What We Collect

 

 

We may collect:

 

• Name

• Delivery address

• Email address

• Order details

• Payment details (processed securely by Stripe)

• Basic site usage data (via cookies)

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

• Process and ship orders

• Provide customer support

• Improve our website and shopping experience

• Send updates relating to your orders

 

 

We do not sell personal data to third parties.

 

 

3. Payments

 

 

Payments are handled securely by Stripe.

Stripe’s Privacy Policy: https://stripe.com/gb/privacy

 

 

4. Cookies

 

 

We may use cookies to improve website performance. You can manage cookies through your browser settings.

 

 

5. Data Storage

 

 

We keep your information only for as long as needed to fulfil orders and meet legal obligations.

 

 

6. Your Rights (UK GDPR)

 

 

You may:

 

• Request access to your personal data

• Request corrections

• Request deletion (where legally applicable)

• Withdraw consent to marketing emails

 

 

To make a request, email: info@cucumberlane.co.uk

 

 

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